CompleteLandlord.com recently surveyed 300 residential landlords about tenant complaints. The responses: 59 percent reported tenant complaints remained the same; 33 percent said complaints had decreased in the past 12 months; and 8 percent reported an increase in complaints over the past year.

Landlords indicate the most frequent tenant complaints were:

• 44% plumbing
• 33% heat or air conditioning
• 23% maintenance problems inside the apartment
• 19% other tenants too loud/disruptive
• 17% problems with appliances
• 15% maintenance problems on exterior of building
• 10% rents too high

According to landlords, 93 percent of tenant complaints were addressed in less than one week. Of that, 37 percent were addressed within 24 hours.